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行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
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问答 customer contact centers
Centers that combine phone centers and web contact services to enable customers to contact the center 24 hours a day via phone, web, or email.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer-supplier partnership
A long-term relationship between a buyer and a supplier characterized by teamwork and mutual confidence. The supplier is considered an extension of th...:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer acquisition
In marketing, the rate at which new customers are switching to an organization's brand.客户获得—营销中，新客户转向一个组织的品牌的速度。:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer profitability
Estimating the profit retained on business with a specific customer.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer order cycle time
Syn: order fulfillment lead time.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer-as-product
A service system designed to actually perform the service on the customer, such as in health care or hair salons.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer service ratio
1) A measure of delivery performance of finished goods or other cargo, usually expressed as a percentage. In a make-to-stock company, this percentage ...:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer chain operations reference (CCOR)
Serves as the starting point for process modeling efforts by providing BPM modelers a core set of high-level common business processes for the custome...:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer driven
A company's consideration of customer wants and desires in deciding what is produced and its quality.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer segmentation
The practice of dividing a customer base into groups of individuals who are similar in specific ways relevant to marketing. Traditional segmentation f...:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer order servicing system
An automated system for order entry where orders are keyed into a local terminal and a bill-of-material translator converts the catalog ordering numbe...:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customs broker
A person who manages the paperwork required for international shipping and tracks and moves the shipments through the proper channels.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customerfacing
A hardware or software product, technology, or any thing or person that a business's customer deals with directly.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 customer service management (CSM)
A process that enables a business to offer post-purchase service and information to the customer.:
行走的孤狼行走的孤狼 发起了提问 2016-08-11 00:00
apics apicsC
问答 Customs-Trade Partnership Against Terrorism (C-TPAT)
A joint government-business endeavor for imports (not exports) to increase the security of supply chains and US borders. Initiated by US Customs, C-TP...:
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