Question 3.1. What are the basic inbound operations of a warehouse? What are the outbound operations? Which is likely to be most labor intensive and why?

Question 3.2. At what points in the path of product through a warehouse is scanning likely to be used and why? What is scanned and why?

Question 3.3. What is “batch-picking” and what are its costs and benefits?

Question 3.4. What are the issues involved in determining an appropriate batch-size?

Question 3.5. What are the costs and benefits of ensuring that orders arrive at the trailers in reverse sequence of delivery?

Question 3.6. Explain the economic forces that are pushing more value-added processing onto the warehouses.

Question 3.7. Why is the receiving staff in a typical warehouse much smaller than the staff of order-pickers?

Question 3.8. Explain the difference between:

• A customer order and a pick list
• A pick-line and a sku
• An order and a batch
• Popularity and demand

Question 3.9. Define the following:

• Pick face
• Sku density
• Pick density