A large modern distribution center might extend over 600,000 square feet (60,000 square meters), contain( 600,000 square meters), contain a hundred thousand SKUs, and have hundreds of people working to gather and consolidate thousands of customer orders in time to meet daily ship- ping schedules.
How can such coordination be achieved?
A Warehouse Management System (WMS) is a complex software package that helps manage
inventory, storage locations, and the workforce, to ensure that customer orders are picked quickly, packed, and shipped. A typical WMS knows about every item in the warehouse, its physical dimensions, how it is packed by the vendor, all the storage locations in the warehouse, and their addresses and physical dimensions. With this knowledge, the WMS orchestrates the flow of people, machines, and product.
The WMS receives customer orders and transforms them to pick lists organized for easy retrieval: In customer orders items appear in arbitrary sequence, just like the grocery shopping list one might casually prepare during the week. When it is time to shop, it may be worthwhile to
reorganize entries for convenience (all the dairy items together, all the fresh fruits and
vegetables, and so on).
Finally, the WMS tracks the assembly of each customer order.
The scope of WMS is growing, as it acquires new responsibilities, such inducting newly arrived product and allocating available locations, coordinating the assembly of customer orders to meet shipping schedules, tracking productivity of workers, and so on. It may even talk to other specialized software such as Yard Management Systems (YMS), which coordinates the movement of full and empty trailers in the yard (a sort of warehouse of trailers). Finally, the WMS may provide summary data to an even larger Supply Chain Management System (SCMS) that plans and coordinates inventory levels and transportation from manufacturer to customer.
It is thanks to the control afforded by software systems such as WMS that the pace of the supply chain has accelerated so much during the last 20 years. Not so very long ago any customer order was accompanied by the warning “Please allow six to eight weeks for delivery”. No one would put up with such service today. Precisely controlled product moves faster, which means that customers get better service, and with less inventory in the system.
一个大型的现代配送中心,其总面积可能超过六万平米,存储成千上万个SKU,同时容纳数百人在内工作,及时处理每日产生的数万订单,从而满足其每日的的发运计划。
那么,这种复杂的协作如何实现呢?
仓储管理系统是一个复杂的软件包,它可以帮助我们管理商品库存、储位、人手等,从而保证顾客订单可以被快速拣选,之后再打包、发运。一个典型的仓储管理系统可以让我们知道仓库内的每一个商品,包括它的尺寸,它如何在供应商处进行包装,它在仓库内存储的所有储位,它的地址和实物尺寸。基于这些信息,仓储管理系统可以精细安排库内人员的流向,机器和商品的流向。
仓储管理系统可以接受顾客订单,并基于简单的数据检索,可以将其重组,转化为拣货单据:在一张顾客订单中,商品的排序是随机无序的,就像我们每周在杂货店的购物清单一样。但是当我们真正去购物时,为了方便购买,我们可能需要重新组织下这个购物清单(比如把所有奶制品一起购买,所有新鲜蔬果一起购买,诸如此类)。
最后,仓储管理系统会追踪每一个顾客订单的集成。
仓储管理系统所能支持的范围正在扩张,这就要求其承担新的使命,例如接受新商品并为其分配可用储位,协调顾客订单的集成从而匹配发运计划,跟踪仓库员工的生产效率等。它甚至可以与其他的软件系统进行交互,例如可以管理满载挂车、空载挂车移动的货场管理系统。最后,仓储管理系统可以为更为庞大的供应链管理系统提供总结性数据,为期进行规划 库存水平和工厂到顾客的运输调拨提供支持。
多亏了诸如仓储管理系统 这样的软件系统,近二十年来,供应链管理发展的速度才能如此之快。不久之前,所有顾客订单都会伴随一个警示“商品将在6-8周后送达,请您等待”。时至今日,没有人可以接受这样的服务水平。精确的控制可以使商品移动的更加迅速,从而提高可对顾客的服务水平,也降低了系统的库存成本。