美国仓储教育协会归纳了配送中心运营方面的的36个关键性绩效指标。将其分成五个互相平衡的维度:客户，资金，能力/质量，员工和完美订单指数， 以及现金流周期。但是安全方面的评估也应该纳入运营考虑，请大家来讨论下安全方面的指标吧
比如安全培训、风险识别等？有兴趣的可以帮忙翻译下
Basic training in safety is a leading factor of a safer environment:
% of Management Trained in Safety
% of Employees Trained in Safety
Passing safety training doesn’t mean that the actual behaviour became safer; we need to look at:
Number and type of unsafe behaviours reported
Near miss incidents reported (we discussed near miss in detail in Quality scorecard)
High employees morale leads to fewer safety incidents. Look at:
Average Overtime Hours Per Person
Employee Satisfaction with Work Environment
Employee Engagement
Safety issues need to be fixed fast:
Average Time To Prepare Response Plan
Average Time To Resolution of Reported Issue
There should always be a budget for safety.
Safety Prevention Costs
Similar to the cost of low quality, we can use cost of low safety as a decision factor when finding budget for new safety initiatives:
Cost of Low Safety
Cost of High safety
Broken equipment doesn’t necessary mean a safety issue, but it could be a leading factor:
Equipment Breakdowns
% of Equipment where Preventive Maintenance Was Performed
Safety environment should be formally validated:
Number of audits or inspections performed
安全基础培训是营造更安全环境的主要因素：
经过安全培训的管理人员百分比
接受过安全培训的员工百分比
通过安全培训并不意味着 实际行为 会变得更安全；我们需要看一下：
报告的不安全行为的数量和类型
报告中的未遂事件
提高 员工士气 导致更少的安全事故：
每人平均加班时间
员工对工作环境的满意度
员工 敬业度
安全问题需要快速解决：
准备响应计划的平均时间
解决已报告问题的平均时间
安全方面应始终有预算。
安全预防费用
类似于 低质量的成本，当为新的安全计划寻找预算时，我们可以将 低安全性成本 用作决策因素：
安全成本低的代价
高安全性的代价
设备损坏不一定意味着安全问题，但可能是一个主要因素：
设备故障率
进行过预防性维护的设备百分比
安全环境应经过正式验证：
进行审核或检查的次数
This guy is lazy,Introduction has not been set
