The full study report captures 36 key operational metrics that are close to the heart of distribution center professionals. The measures have been grouped into five balanced sets – customer, financial, capacity/quality, employee and perfect order index metrics – plus the additional sets related cash-to-cash cycle measurement. It also contains a list of definitions for each metric in the study AND how to calculate each. Used from year-to-year and across your network, these details provide a consistent approach to reporting performance.
Customer Metrics客户绩效
订单交付周期
内部订单处理周期
订单积压百分比
· On Time Shipments及时发货率
· Total Order Cycle Time
· Internal Order Cycle Time
· Backorders as a Percent of Total Lines
Operations Metrics - Inbound Metrics
· Dock to Stock Cycle Time, in Hours
· Lines Received and Put Away per Hour
· Percent of Supplier Orders Received with Correct Documents
· Percent of Supplier Orders Received Damage Free
· On Time Receipts from Supplier
Operations Metrics - Outbound Metrics
· Fill Rate - Line
· Order Fill Rate
· Lines Picked and Shipped per Hour
· Orders Picked and Shipped per Hour
· On Time Ready to Ship
Financial Metrics
·Distribution Costs as a Percentage of COGS
·Days on Hand Finished Goods Inventory
-Distribution Costs as a Preset of Sales
-Distribution Costs per Unit Shipped
Capacity / Quality Metrics
· Average Warehouse Capacity Used
· Peak Warehouse Capacity Used
· Honeycomb Percent
· Inventory Count Accuracy by Location
· Order Picking Accuracy (Percent by Order)
Employee Metrics
· Annual Workforce Turnover
· Overtime Hours to Total Hours
· Part-time Workforce to Total Workforce
· Contract Employees to Total Workforce
· Unplanned AbsensePercentage
· Cross Trained Percentage
Perfect Order Index Metrics
· Percent of Orders with On Time Delivery
· Percent of Orders Shipped Complete
· Percent of Orders Shipped Damage Fee (Outbound)
· Percent of Orders Sent with Correct Documentation
Cash to Cash Metrics
· Inventory Days of Supply
· Average Days Payable
· Average Days of Sales Outstanding
5 answer
以2019年的WERC的DC绩效评估报告的标准,列出12个关键性指标的最佳表现,请对号入座:
1.拣货准确率:超过99.89%
度量拣货过程的准确率,以防在发货前就出错。
2.库容平均利用率:平均92.54%
按月或按年来算的仓库容积利用率,(由于具体算法不了解,如果货位没有划 成所有货位都能独立进出的话,存货超过80%库容,基本上就作业不开了)
3.旺季库容利用率:100%
在计划的旺季中的库容利用率。
4.准时发货率:99.7%
计划内完成发货的订单百分比,所谓发货完成是指货已经装上,离开码头在送往客户的途中。
5.以库位度量盘点库存准确率:99.89%
盘点实物与系统帐的相符率。
6.无损收货百分比:99.5%
无损收货的订单数在总订单中的占比
7.订单库存满足率:99.75%
可用库存满足订单的百分比。
8.有正确随货文件的百比分:99.2%
含有完整无误随货文档的供应商送货单的百分比
9.收货处理周期:小于2小时
从供应商送到收货码头,到全部完成收架并记录在案的时间跨度。
10.准时发货率:99.8%
订单在计划时间内准备好发货的百分比,它意味着所有发货准备完成,包括打包,随货文档等,只等发。
11.员工中兼职工人数占比:0%
所有仓库员工,兼职人员的占比,包括那些虽然会全天工作,但只会工作有限几天的人员,比如季节性或旺季中的。
12.交叉培训百分比:90%
能够胜任不只一个工作岗位的员工数占比
Top 12 distribution center metrics
According to the 2019 Warehousing Education and Research Council (WERC) DC Measures Report,here are the top 12 metrics and best-in-class scores. How does your operation compare?
1.order picking accuracy
Measures the accuracy of the order picking process, helping prevent errors prior to shipment.
Best-in-class operations achieve more than 99.89% order picking accuracy.
2.Average warehouse capacity used
Average amount of warehouse spaced used over a specific interval, such as a monthly or yearly window.
Best-in-class operations, on average, utilize 92.54% of available warehouse capacity.
3.Peak warehouse capacity used
Amount of warehouse capacity used during designated peak seasons.
Best-in-class operations use 100% warehouse capacity during peaks.
4.On-time shipments
Percent of orders shipped within a planned time, meaning off the dock and in transit to the customer.
Best-in-class operations ship more than 99.7% of orders on time.
5.Inventory count accuracy by location
Accuracy of physical inventory in relation to inventory reported in enterprise systems, such as WMS.
Best-in-class operations achieve a 99.89% match of physical inventory to reported inventory.
6.% of supplier orders received damage free
Number of orders processed damage-free as a percentage of total orders.
Best-in-class operations process 99.5% of supplier orders without damage.
7.Order fill rate
Percent of customer orders fulfilled with available stock.
Best-in-class operations fulfill more than 99.75% of customer orders from stock.
8.% of supplier orders received with correct documentation
Orders processed with complete, correct
documentation expressed as a percentage of
total orders.
Best-in-class operations receive over 99.2%
of orders with correct documentation.
9.Dock-to-stock cycle time
Time elapsed between the arrival of goods and when they are put away and recorded into inventory management systems.
Best-in-class operations achieve a dock-to-stock cycle time of less than two hours.
10.On-time ready to ship
Percent of orders ready for shipment at the planned time, meaning packaging and shipping documents are complete and ready for pickup.
Best-in-class operations have 99.8% of orders ready to ship on time.
11.Part-time workforce to total workforce
Number of part-time employees measured against the total workforce, with part time including employees working full-time hours for a limited time, like short season or peak periods.
Best-in-class operations have 0% of their workforce as part-time employees.
12.Cross-trained percentage
Number of employees able to work more than
one function/job within the company.
Best-in-class operations have over 90%
of employees cross-trained.
完整版评估报告将会把配送中心运营人员心心相念的36个关键性绩效指标纳入。将其分成五个需要平衡的维度:客户,资金,能力/质量,员工和完美订单指数, 以及现金流周期。它还包括每个指标的定义,以及是如何计算。经年不断,始终如一的从细微处来评估绩效表现。
客户维度:
及时发货率
订单交付周期
内部订单处理周期
订单积压百分比
运营维度--入库
从货至码头到形成库存的以小时计处理周期
每小时收货行数和上架行数
有正确随货文件的百比分
无损收货百分比
供应商能否及时提供收据(发票)(没有上下文,猜的)
运营维度--出库
以订单行计量的交付率
以订单计量的交付率
每小时拣货订单行数和发货订单行数
每小时拣货订单数和发货订单数
准时发货率
财务维度
物流费用在销售费用中的百分比
库龄
物流费用在销售费用的预提(没有上下文,猜的)
每单位的物流成本
能力/质量维度
库容平均利用率
旺季库容利用率
蜂巢效应百分比
以库位度量盘点库存准确率
拣货准确率(按订单计)
员工维度
年度员工离职率
总工时中加班工时占比
员工中兼职工人数占比
员工中合同工人数(应该是指临时工)占比
计划外脱岗百分比
交叉培训百分比
完美订单指数
订单库存满足率
订单发货率
无损发货率
随货文件完整率
资金流
存货周转天数
付款帐期
销货周转天数
瞎翻的
This guy is lazy,Introduction has not been set